Last updated: July 7, 2026
Welcome to elemoura. These Terms & Conditions (“Terms”) govern your access to and use of www.elemoura.com, including browsing our website, creating an account, placing an order, and purchasing products from us.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Company Information
This website is operated by:
WARPSTYLE INC, a Wyoming Corporation
Trading name: elemoura
Principal business address: 30 N Gould St. Ste R, Sheridan, Wyoming 82801
Customer service email: jinheartwork@gmail.com
Throughout these Terms, “elemoura,” “we,” “us,” and “our” refer to the operator of this website.
2. About elemoura
elemoura is an independent luxury sourcing and retail company specializing in authentic Italian luxury menswear and related products.
We source products through trusted business relationships, verified supply channels, and long-standing local sourcing networks connected to the Italian luxury menswear market.
elemoura is not an official retailer, authorized distributor, exclusive distributor, or representative of Kiton, Jacob Cohën, Ciro Paone SpA, or any other brand owner, unless expressly stated otherwise. All brand names, logos, trademarks, and product names are the property of their respective owners and are used solely to identify the products offered for sale.
3. Eligibility and Use of the Website
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you are using the website with the consent of a parent or legal guardian.
You agree not to:
- use the website for unlawful, fraudulent, misleading, or unauthorized purposes;
- place false, speculative, or fraudulent orders;
- provide inaccurate, incomplete, or misleading information;
- interfere with the operation, security, or integrity of the website;
- copy, scrape, reproduce, resell, or commercially exploit any part of the website without our written permission;
- upload or transmit viruses, malware, spam, or harmful code;
- violate any applicable law, regulation, or third-party right.
We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access to the website if we believe that these Terms have been violated.
4. Product Information
We make reasonable efforts to display product information accurately, including brand, style, size, color, material, condition, origin, measurements, included accessories, and product images.
However:
- product colors may appear differently depending on your device, screen settings, and lighting;
- measurements are approximate and may vary depending on the method of measurement;
- some items may be handmade, past-season, outlet, showroom, limited, discontinued, or sourced through independent channels;
- boxes, hangers, dust bags, authenticity cards, spare buttons, tags, and other accessories are included only when expressly stated on the product page.
Because many items are high-value luxury products, you are responsible for carefully reviewing the product description, images, sizing information, condition notes, shipping information, and return policy before placing an order.
5. Authenticity
Authenticity is central to elemoura.
Before products are made available for sale, we review sourcing information, product details, materials, labels, origin, condition, craftsmanship, and other relevant indicators.
We do not knowingly sell counterfeit products. If you have a concern about the authenticity of an item purchased from elemoura, please contact us promptly at [Customer Service Email] with your order number, detailed photos, and a description of your concern.
6. Pricing, Currency, and Errors
All prices are displayed in the currency shown on the website at the time of purchase. Prices may change at any time without prior notice, but changes will not affect orders that have already been accepted.
We reserve the right to correct pricing errors, typographical errors, product description errors, currency conversion errors, or technical errors at any time.
If a product is listed at an incorrect price or with incorrect information, we may cancel the order and refund any amount paid, even if the order has been confirmed.
7. Sales Tax, Customs, Duties, and Import Fees
For orders shipped within the United States, applicable sales tax may be calculated and collected at checkout depending on the shipping destination and applicable state and local tax rules.
For international orders, the customer is responsible for all import duties, customs fees, VAT, brokerage fees, taxes, tariffs, and other charges imposed by the destination country, unless expressly stated otherwise at checkout.
These charges are not included in the product price or shipping cost unless specifically stated.
Customers are responsible for checking applicable import rules, restrictions, customs duties, and taxes before placing an order.
We are not responsible for delays caused by customs clearance, import inspection, customs holds, or local delivery authorities.
8. Orders and Order Acceptance
After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not necessarily mean that the order has been accepted.
All orders are subject to:
- product availability;
- payment authorization;
- fraud screening;
- address verification;
- shipping restrictions;
- our final acceptance.
We may refuse, cancel, or limit any order for reasons including but not limited to:
- product unavailability;
- suspected fraud or unauthorized payment;
- inaccurate or incomplete customer information;
- pricing or product information errors;
- unusual order activity;
- delivery restrictions;
- violation of these Terms.
If we cancel an order after payment has been made, we will refund the amount paid to the original payment method.
9. Payment
We accept the payment methods displayed at checkout.
Payment processing may be handled by third-party payment processors. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.
We generally do not store full credit card numbers or full payment authentication details on our own systems.
10. Shipping and Delivery
We offer shipping to the destinations available at checkout.
Shipping costs, available shipping methods, and estimated delivery times may vary depending on the destination, product, order value, and courier availability.
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends, U.S. federal holidays, and periods of high order volume.
When we provide a shipping estimate, we make a reasonable effort to ship within that timeframe. If no specific shipping timeframe is stated, we aim to ship within a reasonable period consistent with applicable U.S. law.
Delivery estimates are not guaranteed. Delivery may be affected by customs clearance, courier delays, weather, holidays, incorrect addresses, import inspections, force majeure events, or other circumstances outside our control.
The customer is responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed delivery, loss, or additional charges caused by incorrect or incomplete address information.
11. Export Compliance, Sanctions, and Restricted Destinations
elemoura is a U.S.-based business and complies with applicable U.S. export control, sanctions, customs, and trade compliance laws, as well as applicable carrier and payment processor requirements.
We do not ship to Russia, Belarus, or any sanctioned, embargoed, restricted, or high-risk region where shipment is prohibited or restricted by applicable law, carrier policy, payment processor policy, or our internal compliance procedures.
By placing an order, you represent and warrant that:
- the shipping address, billing information, recipient information, payment information, and intended final destination are truthful and accurate;
- you are not purchasing on behalf of any sanctioned person, entity, organization, or restricted party;
- the products will not be shipped, re-exported, transferred, resold, or otherwise made available to Russia, Belarus, or any sanctioned or restricted region;
- the products will not be used for any prohibited end use or by any prohibited end user;
- you will provide any information reasonably requested for sanctions, customs, payment, identity, or delivery verification.
We reserve the right to screen, hold, refuse, cancel, or refund any order if we believe that the order may involve a restricted destination, sanctioned party, prohibited end use, sanctions circumvention, inaccurate information, freight forwarding risk, or any violation of applicable law or carrier policy.
If an order is delayed, returned, seized, confiscated, destroyed, abandoned, or refused due to false information, sanctions concerns, customs non-compliance, refusal to provide required information, or attempted circumvention of restrictions, the customer will be responsible for all related costs, including shipping, return shipping, customs fees, storage fees, carrier fees, administrative fees, and any non-refundable charges.
12. Shipping Delays
If we are unable to ship your order within the stated shipping timeframe, we may contact you with an updated shipping estimate.
Where required by applicable law, we will obtain your consent to the delay or provide you with the option to cancel the order and receive a refund for the unshipped item.
13. Risk of Loss
Risk of loss or damage passes to the customer when the order is delivered to the shipping address provided by the customer, unless applicable law provides otherwise.
If a package appears damaged upon delivery, please take photos of the package before opening it and contact us as soon as possible at jinheartwork@gmail.com
14. Returns and Refunds
Please review our Return and Shipping Policy before placing an order.
Unless otherwise stated on the product page or required by applicable law, return requests must be submitted within 14 days of delivery.
Returned items must be:
- unworn, unused, unwashed, and unaltered;
- in the same condition as received;
- free from perfume, odor, stains, damage, or signs of wear;
- returned with all original tags, labels, packaging, and included accessories;
- shipped according to the return instructions provided by elemoura.
We reserve the right to refuse returns that do not meet these conditions.
Return shipping costs, customs duties, taxes, brokerage fees, and related charges are the customer’s responsibility unless the return is due to our error, a defective product, or a product that is materially different from the description.
Refunds are issued to the original payment method after the returned item has been received and inspected.
Original shipping fees, customs duties, import taxes, brokerage fees, and related charges are generally non-refundable unless required by applicable law.
15. Exchanges
Exchanges may be available depending on stock availability.
Because many items are limited in quantity, past-season, or sourced in small quantities, we cannot guarantee that a different size, color, or product will be available.
Please contact us at jinheartwork@gmail.com before sending any item back.
16. Final Sale Items
Certain items may be marked as final sale and may not be eligible for return or exchange unless required by applicable law.
Final sale terms will be stated on the product page, at checkout, or in the applicable policy.
17. Product Availability
All products are subject to availability.
Because many luxury items are limited, discontinued, or sourced in small quantities, stock may change quickly.
We reserve the right to limit quantities, discontinue products, or cancel orders if an item becomes unavailable.
18. Intellectual Property
All content on this website, including text, images, product descriptions, graphics, layout, design elements, logos, and other materials, is owned by elemoura, licensed to elemoura, or used with permission, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, display, sell, or commercially exploit any website content without our prior written consent.
All third-party brand names, logos, and trademarks remain the property of their respective owners.
19. Third-Party Links and Services
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping carriers, analytics tools, advertising platforms, customer support tools, and e-commerce technology providers.
We are not responsible for the content, privacy practices, security, or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
20. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, restrict, or discontinue any part of the website at any time without notice.
21. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and products are provided on an “as is” and “as available” basis, except as expressly stated in these Terms or required by law.
Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.
22. Limitation of Liability
To the fullest extent permitted by applicable law, elemoura shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profit, loss of data, loss of business, loss of goodwill, or loss of opportunity arising from your use of the website or purchase of products.
To the fullest extent permitted by applicable law, our total liability for any claim relating to an order shall not exceed the amount paid by you for the product giving rise to the claim.
23. Indemnification
You agree to indemnify, defend, and hold harmless elemoura, its owners, officers, employees, contractors, service providers, and partners from and against any claims, damages, losses, liabilities, costs, and expenses arising from your violation of these Terms, misuse of the website, violation of applicable law, or infringement of third-party rights.
24. Force Majeure
We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, customs delays, transportation interruptions, government actions, epidemics, pandemics, internet outages, payment system failures, supply chain disruptions, courier disruptions, or other force majeure events.
25. Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
Please review those policies to understand how we collect, use, disclose, and protect personal information.
26. Governing Law
These Terms shall be governed by the laws of the State of [State], United States, without regard to conflict of law principles.
27. Dispute Resolution
Before bringing a legal claim, you agree to contact us first at [Customer Service Email] so that we may attempt to resolve the dispute informally.
Any dispute arising from or relating to these Terms, the website, or your purchase shall be brought in the state or federal courts located in [County, State], unless applicable consumer protection law requires otherwise.
28. Changes to These Terms
We may update or modify these Terms at any time.
The updated version will be posted on this page with the “Last updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
29. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
elemoura
WARPSTYLE INC, a Wyoming Corporation
Principal business address: 30 N Gould St. Ste R, Sheridan, Wyoming, United States
Customer service email: jinheartwork@gmail.com