Last updated: July 7, 2026
This Privacy Policy explains how elemoura (“elemoura,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit www.elemoura.com, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with our website and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
This website is operated by:
WARPSTYLE INC, a Wyoming Corporation
Trading name: elemoura
Principal business address: 30 N Gould St. Ste R, Sheridan, Wyoming, United States
Customer service email: jinheartwork@gmail.com
Governing law: Laws of the State of Wyomings the business or controller responsible for the personal information collected through this website, unless otherwise stated.
2. Personal Information We Collect
We may collect the following categories of personal information.
Information You Provide Directly
When you place an order, create an account, contact us, request customer support, subscribe to emails, submit a form, or interact with us, we may collect:
- name;
- email address;
- phone number;
- billing address;
- shipping address;
- account login information;
- order details;
- payment-related information;
- return or exchange information;
- customer service communications;
- marketing preferences;
- any other information you choose to provide.
Payment Information
Payment information may be collected and processed by third-party payment processors.
We generally do not store full credit card numbers or full payment authentication details on our own systems.
Order and Transaction Information
We collect information about products you view, add to cart, purchase, return, or exchange, including order value, shipping method, payment status, delivery status, and customer service history.
Device and Usage Information
When you visit our website, we may automatically collect information such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- referring website;
- pages viewed;
- time and date of visit;
- clicks and browsing activity;
- cart activity;
- approximate location based on IP address;
- cookie and similar technology identifiers.
Marketing and Analytics Information
If you interact with our marketing emails, advertisements, social media content, or website campaigns, we may collect information about your engagement, such as email opens, clicks, campaign source, and website behavior after interacting with marketing content.
3. Sources of Personal Information
We may collect personal information from:
- you directly;
- your device or browser;
- our website and e-commerce platform;
- payment processors;
- shipping and logistics providers;
- analytics providers;
- advertising and marketing partners;
- fraud prevention and security providers;
- customer support tools;
- social media platforms, where you interact with us through those platforms.
4. How We Use Personal Information
We use personal information for the following purposes.
Order Fulfillment
- to process and confirm orders;
- to process payments;
- to ship and deliver products;
- to provide order updates;
- to manage returns, exchanges, refunds, and customer support.
Customer Service
- to respond to inquiries;
- to provide product information;
- to verify order details;
- to resolve complaints, returns, exchanges, or delivery issues.
Website Operation and Improvement
- to operate and maintain the website;
- to manage accounts, carts, and checkout;
- to improve website design, functionality, speed, and performance;
- to personalize your browsing and shopping experience.
Security and Fraud Prevention
- to detect, prevent, and investigate fraud, unauthorized transactions, abuse, security incidents, and other unlawful activity;
- to protect the rights, property, and safety of elemoura, our customers, service providers, and third parties.
Marketing and Advertising
- to send newsletters, product updates, promotions, and marketing communications where permitted by law;
- to measure and improve marketing campaigns;
- to provide relevant advertising, where applicable;
- to understand customer preferences and shopping interests.
Legal and Compliance
- to comply with applicable laws, regulations, tax obligations, accounting requirements, customs rules, and legal processes;
- to enforce our Terms & Conditions;
- to protect or defend legal rights.
5. Legal Bases for Processing
Where applicable privacy laws require a legal basis for processing personal information, we may rely on one or more of the following legal bases:
Contract
We process personal information when necessary to fulfill our contract with you, such as processing orders, payments, shipping, returns, exchanges, and customer service.
Consent
We may process personal information based on your consent, such as when you subscribe to marketing emails or accept non-essential cookies.
You may withdraw consent where applicable.
Legitimate Interests
We may process personal information for our legitimate business interests, such as improving our website, preventing fraud, securing our services, analyzing website performance, and communicating with customers.
Legal Obligation
We may process personal information when necessary to comply with legal, tax, accounting, customs, consumer protection, or regulatory obligations.
6. How We Disclose Personal Information
We may disclose personal information to trusted third parties where necessary for the purposes described in this Privacy Policy.
E-Commerce Platform Providers
To operate our online store, checkout, order management, customer accounts, analytics, and related website functions.
Payment Processors
To process payments, refunds, fraud checks, and payment authentication.
Shipping and Logistics Providers
To deliver products, provide tracking, handle customs documentation, and manage delivery-related issues.
Technology and Hosting Providers
To host the website, store data, provide security, maintain infrastructure, and support website functionality.
Analytics Providers
To understand website performance, user behavior, and service improvements.
Marketing and Advertising Partners
To send marketing communications, measure campaigns, and provide relevant advertising, where permitted by law and subject to your choices.
Customer Support Providers
To help us respond to customer inquiries, returns, exchanges, and support requests.
Fraud Prevention and Security Providers
To detect, prevent, and investigate fraud, unauthorized transactions, security incidents, and other unlawful activity.
Professional Advisors
To work with lawyers, accountants, auditors, insurers, tax advisors, and other professional advisors.
Legal Authorities
To comply with legal obligations, court orders, government requests, customs requirements, law enforcement requests, or to protect legal rights.
Business Transfers
If we are involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.
7. Sale, Sharing, and Targeted Advertising
We do not sell personal information for money.
However, certain uses of advertising, analytics, cookies, pixels, or similar technologies may be considered “sale,” “sharing,” or “targeted advertising” under some U.S. state privacy laws.
Where applicable, you may opt out through our cookie preference tool, data sharing opt-out page, Global Privacy Control, or by contacting us at [Customer Service Email].
8. Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, improve user experience, prevent fraud, and support marketing activities.
For more information, please review our Cookie Policy.
9. Marketing Communications
If you subscribe to our marketing communications, we may send you emails about new arrivals, product updates, promotions, and brand news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [Customer Service Email].
Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as order confirmations, shipping updates, return notices, refund notices, or important account information.
10. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on the type of information and reason for processing.
For example:
- order and transaction records may be retained for tax, accounting, customs, fraud prevention, and legal compliance;
- customer service communications may be retained to manage inquiries and disputes;
- marketing information may be retained until you unsubscribe or request deletion, unless we have another lawful basis to retain it;
- security and fraud prevention records may be retained as necessary to protect our website, business, and customers.
When personal information is no longer needed, we will delete, anonymize, or securely retain it as required or permitted by applicable law.
11. Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, internet transmission, payment system, or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping your account login information confidential.
12. Your Privacy Choices
Depending on where you live, you may have certain privacy rights.
These may include the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate personal information;
- request deletion of personal information;
- request a copy of your personal information in a portable format;
- opt out of sale, sharing, targeted advertising, or certain profiling activities;
- withdraw consent where processing is based on consent;
- opt out of marketing communications;
- appeal a denied privacy request, where applicable.
To exercise your rights, please contact us at [Customer Service Email].
We may need to verify your identity before responding to your request.
13. California Privacy Notice
This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business.
Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories of personal information:
- identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account identifiers;
- commercial information, such as products purchased, viewed, returned, exchanged, or considered;
- internet or electronic network activity, such as browsing behavior, cart activity, and interactions with our website;
- geolocation information, such as approximate location based on IP address;
- payment-related information processed by payment providers;
- customer service communications;
- inferences based on shopping preferences or website interactions, where applicable.
Purposes of Collection
We collect and use these categories for the purposes described in this Privacy Policy, including order fulfillment, payment processing, shipping, customer support, fraud prevention, analytics, marketing, website improvement, legal compliance, and security.
Categories of Personal Information Disclosed
We may disclose the categories of personal information listed above to service providers, contractors, and other third parties described in this Privacy Policy for business and commercial purposes.
Sale or Sharing of Personal Information
We do not sell personal information for money.
However, certain advertising, analytics, pixels, cookies, or similar technologies may be considered “sharing” or “sale” under California law.
Where applicable, California residents may opt out of sale or sharing through our data sharing opt-out page, cookie preference tool, Global Privacy Control, or by contacting us.
California Rights
California residents may have the right to:
- know what personal information we collect, use, disclose, sell, or share;
- request access to specific pieces of personal information;
- request deletion of personal information;
- request correction of inaccurate personal information;
- opt out of sale or sharing of personal information;
- limit the use and disclosure of sensitive personal information, where applicable;
- not be discriminated against for exercising privacy rights.
To exercise these rights, contact us at [Customer Service Email].
Authorized Agents
California residents may use an authorized agent to submit privacy requests where permitted by law.
We may require proof that the agent has authority to act on your behalf and may require you to verify your identity directly with us.
14. Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state and whether the applicable law applies to our business, these rights may include:
- the right to confirm whether we process your personal information;
- the right to access personal information;
- the right to correct inaccurate personal information;
- the right to delete personal information;
- the right to obtain a portable copy of personal information;
- the right to opt out of targeted advertising, sale of personal information, or certain profiling activities;
- the right to appeal a denied request.
To exercise these rights, contact us at [Customer Service Email].
15. Global Privacy Control and Opt-Out Preference Signals
Where required by applicable law and supported by our website tools, we will honor recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising.
You may also use our available privacy controls, cookie preference tool, data sharing opt-out page, or contact us at [Customer Service Email].
16. International Users
If you access our website from outside the United States, please note that your personal information may be processed, stored, or transferred in the United States and other countries where our service providers operate.
These countries may have privacy laws that differ from those in your country of residence.
Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally.
17. European Economic Area, United Kingdom, and Similar Jurisdictions
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection rights, you may have additional rights under applicable law, including the right to:
- access your personal information;
- correct inaccurate information;
- delete personal information;
- restrict or object to processing;
- request data portability;
- withdraw consent;
- lodge a complaint with your local data protection authority.
To exercise your rights, contact us at [Customer Service Email].
18. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided us with personal information, please contact us at [Customer Service Email], and we will take appropriate steps to delete the information where required by law.
19. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Please review their privacy policies before providing personal information.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or data practices.
The updated version will be posted on this page with the “Last updated” date.
If changes are material, we may provide additional notice where required by law.
21. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact us:
elemoura
WARPSTYLE INC
Customer service email: jinheartwork@gmail.com
Governing law: Laws of the State of Wyomings the business or controller responsible for the personal information collected through this website, unless otherwise stated.